Your satisfaction matters to us. Learn about our easy return process.
We offer a hassle-free 24-hour return window from the time of delivery. If you're not completely satisfied with your purchase, contact us within 24 hours to initiate a return.
Reach out to us via phone (01707073400) or email (support@selimpapers.com) within 24 hours of delivery.
Our team will review your request and provide a return authorization number along with instructions.
Repack the item in its original packaging with all tags and accessories intact.
We can arrange a pickup from your location or you can drop off the item at our store.
Your refund will be processed within 5-7 business days after we receive and inspect the returned item.
Refund credited back to the card or account used for the purchase.
Refund sent directly to your mobile financial service account.
Direct transfer to your bank account within 5-7 business days.
Want a different size, color, or variant? We offer exchanges within 24 hours of delivery. Simply contact us with your order number and the item you'd like to exchange, and we'll arrange the swap for you.
Exchanges are subject to product availability. If the desired item is out of stock, we'll process a refund instead.
Received a damaged or defective item? We're here to help. Report the issue within 24 hours of delivery with photos of the damage, and we'll take care of the rest.
Contact us to initiate your return request. Our team is ready to help you with any questions.